Most businesses today have made the switch to a Voice over Internet Protocol (VoIP) system. This is because VoIP offers more benefits including cost reduction, mobility, and scalability. But like any device on the internet, VoIP phones are a target for hackers. Keep your VoIP system safe. Here are some ways to tell if your system is being hacked.
#1 Redirection of internet searches to malicious sites
Being sent to malicious sites while searching on the internet is a sign of hacking. Hackers may also install browser extensions and toolbars without your knowledge.
To keep your VoIP system safe from cybercriminals, always log out and when not in use.
#2 Irregularities in your call history
Consistent calls from an unknown location or numbers, your VoIP system may be under attack. Ask for a detailed copy of your call logs from your service provider. This will help you identify calling patterns to pinpoint any irregularities.
#3 Fake antivirus messages pop-ups
When you see pop-up's that say your system has an infection, do not click on those messages. They may be a sign that a hacker has already infiltrated your system. It's best to have your MSP shut down the network to identify the source of the pop-up. They should also scan your system for any malware.
#4 Webcams and microphones starting on their own
Webcams and microphones make VoIP phones better than traditional landlines. Although, cybercriminals can use these features to illegally enter your network. Hackers can use your VoIP's webcams and microphones to spy on your business, record conversations, and collect private information. If you notice your VoIP phone’s webcam and microphone behaving strangely, report it immediately. An IT specialist or your MSP will check to see if your VoIP system has a breach.
#5 Sudden increase in your VoIP bills
One benefit of having a VoIP system is a more affordable monthly bill. So if you see a sudden spike in your bill, it’s an indication that your VoIP system was hacked. When cybercriminals infiltrate your VoIP network, they can make unauthorized calls to premium numbers without your knowledge.
Invest in good VoIP security solutions and educate your employees on cybersecurity best practices. For more ways on how you can protect your system, contact us today.
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